How do I place an order on your website?

Can I Modify or Cancel My Order After Placing It?

What payment methods do you accept?

How can I track my order?

How long will it take to receive my order?

What if I receive a damaged or defective product?

Can I return a product if I'm not satisfied with it?

Do you offer warranties on your products?

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FAQ

How long does it take to create a custom copper range hood, sink, or bathtub?

The timeline may vary based on the complexity of the customization, usually 7-9 weeks.

What maintenance is required to keep my custom copper products looking their best?

Copper naturally develops a patina over time, but regular cleaning and maintenance will help preserve its beauty. We'll provide you with care instructions.

Do you provide installation services for custom copper range hoods, sinks, and bathtubs?

While we do not directly offer installation services, we can provide guidance and recommendations to ensure proper installation by professionals.

Can I choose a specific design or pattern for my custom copper range hood?

Sure! You will need to provide a sketch of your design and we will make it for you according to the sketch.

Do you offer different shapes and sizes for custom copper sinks?

Absolutely, we provide a variety of sink shapes and sizes to suit your layout and preferences.

Any other questions?

You can email your query to service@akicon.com and we will answer it within 1 business day.