Akicon Privacy Policy

This Privacy Policy describes how Akiconshop.com (hereinafter "Akicon," "we," "our," or "us") collects, uses, and shares personal information obtained from customers and visitors. Our goal is to enhance the shopping experience and provide customers with relevant information about our products, services, and promotions.

1. Information We Collect

We may collect the following types of personal and digital information:
    •  Contact details: name, username, billing and shipping addresses, email address, and phone number.
    •  Payment details: credit/debit card numbers and PayPal account information.
    •  Transaction details: purchase, return, and exchange history.
Website usage data: IP address, browser type, time spent on our website, and page visit history.
    •  We may also track referral websites and exit destinations using third-party tracking tools.

2. How We Collect Information

Direct Collection-We collect information directly when you:
    •  Create an Akicon account.
    •  Subscribe to newsletters, email notifications, or SMS alerts.
    •  Purchase products.
    •  Submit reviews, comments, or photos.
    •  Contact customer service via email or social media.
    •  Participate in surveys, promotions, or contests.

Passive Collection-We also collect data using technologies such as:
    •  Cookies
    •  Tracking pixels/web beacons
    •  Google Analytics and other third-party tools

From Other Sources-We may receive your information from third parties, such as:
    •  Gift or referral purchases made by friends or family
    •  Refer-a-friend promotions (with your consent)

3. How We Use Your Information

We use collected information to:
    •  Process and fulfill orders, payments, returns, and refunds
    •  Provide customer support
    •  Respond to reviews and inquiries
    •  Conduct surveys and internal research
    •  Send promotional offers, coupons, and newsletters

We do not sell, rent, or trade your personal information. However, we may share it for legitimate business purposes, such as:
    •  With Akicon affiliates and subsidiaries
    •  With third-party service providers who assist with marketing, order fulfillment, and analytics (they are authorized to use your information only to perform these functions)
    •  When legally required, including to protect our legal rights, prevent fraud, or comply with laws and regulations

You may opt out of marketing communications at any time by adjusting your preferences during checkout or by contacting us directly.

4. Advertising and Tracking Technologies

Google Ads & Analytics-We use Google Ads and Analytics remarketing tools to show targeted ads based on past interactions. These ads may appear across websites in the Google Display Network. For more details or to manage your ad preferences, visit the Google Ad Preferences page.

Affiliate Tracking-We work with affiliate partners who may collect non-identifiable data to measure the effectiveness of our campaigns and display relevant advertising.

Criteo Cookies-We partner with Criteo to display personalized ads based on your browsing behavior. You may see tailored product ads both on our website and third-party websites.

Social Media Cookies-When you engage with Akicon through social media platforms, we may access account information such as name, email, and gender depending on your privacy settings. These platforms may collect information about your activity across various websites.

5. Security

All customer data is securely stored in accordance with applicable laws. Payment information is encrypted using industry-standard technology.

We encourage customers to:
    •  Monitor their accounts for suspicious activity
    •  Use strong, unique passwords
    •  Avoid sharing login credentials

You may request access to, or correction of, your stored personal information.

Akicon is not responsible for the privacy practices of third-party websites linked from our site. Please review their policies before submitting personal data.