Shipping Guide

Free standard shipping is available on all items within the continental U.S., with no sales tax.
We do not ship to FPO, APO, or P.O. Box addresses.

Orders are shipped via UPS, FedEx, or LTL freight carriers depending on size and destination.
Items under 150 lbs are shipped via UPS; items over 150 lbs will be shipped via truck freight.
Expedited shipping is available for an additional charge based on item size and shipping location.

Stock items will be shipped out within 48 hours during working days after we receive your payment.
Our carrier will typically pick up the items within 24 hours of shipment processing.

Standard Shipping: Custom products require 8–10 weeks from the date the customer approves the CAD drawing.
Expedited Shipping: Custom products require 6–8 weeks from the date the customer approves the CAD drawing.
Orders are processed within 1–2 business days. Once the CAD drawing is approved by the customer, production typically takes 4–5 weeks.
Upon completion, Akicon will provide detailed photos and a video of the final product prior to shipment.
Products are packed in reinforced foam and ½" plywood crates to ensure safe transport.
Shipping typically takes 3–4 weeks after production is completed.

We offer international shipping for select products.
Items without electrical components (e.g., range hood shells without inserts) may be eligible for international delivery.
Products with electrical parts (such as inserts) are not available for international shipment due to voltage and certification restrictions.
Please contact us at sales@akicon.com for an international shipping quote based on your location.

We process orders within 48 hours during working days, excluding custom items.
Delivery time is typically 2 to 5 days depending on distance and carrier efficiency.
In case of force majeure (e.g. severe weather), order processing may be delayed.
If items are damaged in transit, please contact us at service@akicon.com within 3 business days.

Please ensure your shipping address is correct before completing your order.
We ship to the address provided at checkout.
We are not responsible for return shipping costs due to buyer’s remorse or incorrect orders.
For urgent or special shipping requests, contact service@akicon.com directly.