Faucet General FAQ

What Are Akicon Faucets Made Of?

Akicon faucets are meticulously crafted from high-quality brass, a choice that underlines our dedication to providing products of exceptional quality. Brass, a metal alloy composed primarily of copper and zinc, offers a range of benefits that make it an ideal material for faucets. Its inherent properties contribute to both the faucets' aesthetic appeal and their functionality.

Does a brass faucet contain lead?

At Akicon, we prioritize your well-being and the safety of your family. Our faucets are crafted using lead-free brass, ensuring that your water remains free from harmful contaminants. This commitment to safety aligns with modern plumbing standards and regulations.

What is the difference between AK96565 and AK96566?

The distinctions between AK96565 and AK96566 stem from their spring configurations and resultant functionalities. AK96565 boasts extended springs for comprehensive reach, while AK96566 offers efficient water flow within a compact design.

What is the difference between AK96518 and AK96518A?

The distinctions between AK96518 and AK96518A stem from their spring configurations and resultant functionalities. AK96518A boasts extended springs for comprehensive reach, while AK96518 offers efficient water flow within a compact design.

How do I clean and maintain a brass faucet?

When cleaning a brass faucet, avoid using acidic or abrasive cleaners to prevent damage to the surface. You can use mild soapy water and a soft cloth to wipe the faucet, followed by rinsing with clean water and drying.

Can I use cleaners on a brass faucet?

Yes, you can use cleaners suitable for brass, but ensure they are mild and do not contain acidic components to avoid damaging the brass surface. Follow the usage instructions of the cleaner, avoid excessive use, and maintain the faucet's appearance and quality.

How can I prevent mineral deposits on a brass faucet?

Mineral deposits, or limescale, can form on faucet surfaces due to mineral buildup from water. Regularly wiping the faucet with a soft cloth or sponge, and drying it to prevent water spots, can help prevent mineral deposits from forming. Additionally, regular cleaning and maintenance can prevent limescale accumulation on the brass surface.

What should i do if my faucet has issues?

Rest assured, we offer a 5-year warranty for our faucets. If you encounter any problems with your faucet, we're here to assist you. Please feel free to record a video showcasing the issue with the faucet and send it to our email address at service@akicon.com. Our team is dedicated to helping you troubleshoot and resolve the problem, ensuring your satisfaction with our products.

FAQ

The timeline may vary based on the complexity of the customization, usually 7-9 weeks.

Copper naturally develops a patina over time, but regular cleaning and maintenance will help preserve its beauty. We'll provide you with care instructions.

While we do not directly offer installation services, we can provide guidance and recommendations to ensure proper installation by professionals.

Sure! You will need to provide a sketch of your design and we will make it for you according to the sketch.

Absolutely, we provide a variety of sink shapes and sizes to suit your layout and preferences.

You can email your query to service@akicon.com and we will answer it within 1 business day.